We pride ourselves in providing personal attention to our clients. For many years, we were not listed in the phone book or the internet. Our clients came from referrals. Although we now advertise, we strive to provide our clients with the same attention and responsiveness that helped build the firm to where it is today. We do that by trying to treat all our clients the same way we would if they were family or good friends.

Our practice is to try and keep our clients up to date at every stage of their case so they always know what is happening.  We also try to keep them periodically updated as to anything significant that is happening on the case, and if they have any questions, they are always free to pick up the phone and call us.Since the pandemic we’ve also been utilizing FaceTime and WhatsApp video conferencing to keep in touch with clients.

Most of our cases are taken on a contingency fee basis, i.e. no recovery, no fees. On most cases, we advance costs and expenses. On some major or complex cases, we may associate in or work with other firms. Over the years, through our involvement with ATLA (American Trial Lawyers Association) and the Trial Lawyers College, as well as numerous consumer attorney associations, we have developed a network of other lawyers and friends who we occasionally will work with or with whom we partner with on some cases.

At the beginning of 2024 Mr. Arnold made a decision to started limiting the number and type of cases he takes on. His plan at the time this website was last updated was to take only a few cases a year and partner up with one of his former associates ( Of Counsel ) or one of his many friends /colleagues he has come to know over the past 40 plus years .

If a case is not one of the  few we ( Bruce Arnold ) would  on take on personally, or the kind  we would partner up on with one of our associates , we will try to assist the caller in getting them  to someone that can help them.  Depending on the type and nature of the problem/case we have friends/ colleagues that practice in many different areas of law as well as many different locations around California as well as many out of State.

When we do associate in other counsel to work with us, we typically share the attorney fees with the other lawyer(s). The fee to the client does not increase.

We provide a no-cost, no-obligation consultation. We are very selective in the cases we take. We only take cases we believe the person has a real injury that was caused by the fault of another party or defective product, etc. We do not view the practice of law as a lottery system. We will not take cases that we believe are frivolous or lack merit.

If you have suffered a serious injury through the fault of someone else and are not being treated reasonably, we would be happy to talk with you. Call us toll-free at (888) 227-2771 for a no-cost, no-obligation consultation. If we are not in a position to take your case or it is outside our practice area, we will try to assist you in finding an appropriate attorney for your problem.